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Reputation underpins the performance and future profitability of companies; the performance and stability of governments.  It is the difference between getting investors and getting slammed in the press; getting sales, and getting shut down by environmental groups.

In a crowded market, it is increasingly difficult to attract and retain talented staff, clients, investors, credit. Your reputation precedes you.

Reputation is so much more than branding, more than getting column inches in the papers as a measure of media relations.  Reputation Management is about establishing recognition, respect for and support of an entity as a worthy corporate citizen over the long term.  It’s about having influence and trust across stakeholder communities. 

We call this the “Reputation Effect”. 
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Reputation management is not about public relations, brand management, search engine optimisation or advertising. Your reputation is created at and affected by every touchpoint of the organisation. Reputation management means addressing your organisational reputation as a strategic issue.

COMING SOON! Video interview with Steve Cropper about the importance of corporate reputation.

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