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The Reputation Report

The Reputation Report is an independent publication and is not produced by Reputation Australia Pty Ltd


 

WELCOME

Reputation Australia specialises in media and presentation skills training, crisis & issues management, communication strategy and corporate public relations.

The firm develops management systems for organisations to maximise the value of their reputation. 

The Importance of Corporate Reputation

It's something we cannot see or touch but we know when it's there – and we know when it isn't there. Reputation is an intangible that is just as valuable and, in many cases, even worth more than assets like buildings and equipment. Reputation underpins the performance and future profitability of companies.

The time when it becomes most prevalent is when your organisation is in crisis. Then, your strategy and implementation of crisis management, media relations, pr, risk assessment and all those emergency strategies that you did, or did not put in place are critical.

In a crowded market, it is increasingly difficult to attract and retain talented people. It is important to secure reliable suppliers of goods and services. In the media, you want your messages to reach customers and persuade them to buy your products, invest in your company or provide it with credit. In many cases, communities are being asked to welcome organisations into their neighbourhood.

Media relations and training should be critical components or your business to ensure you can do this most effectively.

Public Relations and Your Reputation

Companies may know that they do good work and they may be confident of having good people working with them. But they won't necessarily prosper unless and until the marketplace acknowledges them, recognises their value and respects them as a worthy company offering useful goods and services. We call this the ‘Reputation Effect'. It is the reason why business leaders must seriously address how well their organisations are regarded.

Media Relations, Public Speaking, Crisis Management

The leader of an organisation or any other person who represents it in public is an ambassador. They are the human face of the group they represent. People's attitude towards that organisation will be largely shaped by the impression they form of the person before them. Reputation may be intangible, but it becomes very tangible indeed in the context of a company representative speaking in person, in print, on air or online.

 

 


 
Reputation management is not only about public relations, brand management, search engine optimisation or advertising. Your reputation is created at and affected by every touchpoint of the organisation. Reputation management means addressing your organisational reputation as a strategic issue.

Steve Cropper, Managing Director, Reputation Australia

PRIA

APC

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