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Crisis Communications

 

In this specialist workshop you will learn the difference between an issue and a crisis and learn how to contain both.

Importantly we do not concentrate solely on theory but ensure you get ample practical experience in how to manage a crisis.

The ‘How to manage the crisis’ workshops are individually tailored workshops which run over an entire day.

 
   
 Participants cover:

  • The difference between an issue and a crisis.
  • The essential aims of crisis media management.
  • Preparing a crisis plan.
  • Developing a crisis team.
  • Managing stakeholders and information flow.
  • What your role is in the crisis.
  • How to manage the issue before it becomes a crisis.
  • Review case studies.
  • Taking every opportunity to get your positive messages out in the media interview.
  • Staying out of the media when a contentious issue arises. Or should you respond?

Who should attend

This program is for all senior executives and PR counsel who have responsibilities for managing communication between their organisation and all important stakeholders during and after a crisis.

Please contact us to discuss your issues or your training requirements.

 

Are you ready to handle a crisis today?

Take a look at this document => Are You Ready To Handle A Crisis Today

Why not run off some copies and take it into your next management meeting.  Ask the team to run through the list and assess your readiness to respond to a crisis issue right now.  If you need assistance, please contact us.

Check out the Latest Podcasts

MediaReputation Online is our new podcast series that talks to experts about how to build and enhance your reputation in the online world of the internet.
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Need Media Training?

 MediaMany people fear them, but a media interview can be a highly valuable opportunity to reach a large audience quickly and persuasively.
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Reputation TV

Media A video or some audio makes websites much 'stickier'. It increases sessions times on your website and is a great way to broaden your relationships with customers online.
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26/07/2010 6:03:55 PM
14/07/2010 9:00:43 AM
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